Learning from Payer Behavior to Increase Appeal Success

Independent and hospital outreach laboratories, diagnostic providers, and molecular and pathology groups have seen a disturbing uptick in claim denials.

In this free, 60-minute webinar, we share insights on a strategic appeals process that is designed to help finance and revenue cycle management (RCM) leaders automate key tasks to save staff time and improve appeal success. We also share XIFIN best practices for quantifying the revenue resulting from improving appeals success.

How to enhance productivity and optimize the efficiency of your appeals process through automation, improving both the speed and propensity of reimbursement
How to respond to top denial reasons by payer group to maximize appeal success
How your organization’s appeal success rates compare against industry benchmarks
Tricky payer policies to watch out for to minimize denials and improve appeals success
Strategies to measure the ROI of your appeals process

Diana Richard

Sr. Director, Pathology and Strategic Development

XIFIN, Inc.

Diana Richard is Senior Director of Pathology and Strategic Development at XIFIN, providing strategic support for pathology operations and clients. With more than 17 years of experience working in the pathology and laboratory industry, Diana has an exceptional understanding of the diagnostics market landscape. She has worked with pathology practices nationwide, helping them improve their revenue cycle performance, offering direction for growth and development, exploring financial-related process improvement opportunities, and developing strategic partnerships with a variety of pathology practices, of all scopes and sizes. Diana’s previous roles include senior level business development, client management, billing performance analysts, internal auditor, and marketing coordination. Diana holds a B.A. in marketing as well as economics from Francis Marion University.

Stephanie Denham

AVP, RCM Systems and Analytics

XIFIN, Inc.

Stephanie Denham is AVP, RCM Systems and Analytics at XIFIN, responsible for onboarding new clients and ensuring best-in-class implementation. With more than 15 years of experience in finance and revenue cycle management, she has an abundance of knowledge about revenue cycle management best practices and implementation considerations for diagnostic providers. Prior to joining XIFIN, Stephanie served as director of client management at Change Healthcare (formerly McKesson) where she was the point of contact for large, private pathology practices. Her background also includes serving as director of revenue cycle management at McLeod Health overseeing RCM activity for over sixty practices.

FREE WEBINAR

Learning from Payer Behavior to Increase Appeal Success

Deeply understanding payer behavior, including recent trends in denials and appeals by payer, will help diagnostic organizations maximize their appeal success.

Aired March 29, 2023

60-Minute Webinar Sponsored By

Independent and hospital outreach laboratories, diagnostic providers, and molecular and pathology groups have seen a disturbing uptick in claim denials.

What You'll Learn

Expert Panel

Diana Richard

Stephanie Denham

Who should attend?

Hosted By