Reimbursement Strategies for Denials Management: To Appeal or Not to Appeal?

In this webinar, our panel of experts will guide participants through the process of responding to reimbursement claim denials, from identifying potential appeals to assessing their likelihood of success. Join us to learn best practices and strategies to maximize revenue and avoid appeals pitfalls.

Aired March 27, 2024 at 1:00pm EST - Available on demand


60-Minute Webinar Sponsored By


As payer requirements and reimbursement models become increasingly complex, medical leaders, including lab and pharmacy teams, are under great pressure to ensure proper compensation for their organizations.

Join our panel of revenue cycle management experts to learn how to effectively navigate the process of appealing denied claims, such as how to identify and target denials that are the most likely candidates for a successful appeal.

Participants will learn the latest strategies and tactics to identify, assess, and execute appeals with confidence and clarity. We’ll also delve into the latest RCM tools and technologies and explore how they impact best practices for denials management. 

Join us on and learn how to:

  • Identify denials that are most likely to succeed on appeal.
  • Deploy appeals process strategies and best practices.
  • Compile arguments and evidence to create persuasive appeals.
  • Comply with appeals process requirements and avoid common pitfalls.

Expert Panel

Sarah Stewart

Vice President
Revenue Cycle Services

Sarah Stewart, vice president of revenue cycle services (RCS), is responsible for keeping RCS customers on a successful path with collection and efficiency improvements while driving profitability. She has more than 15 years of medical billing experience and earned her Master of Business Administration and Bachelor of Secondary Education from Concordia University in Lincoln, NE.

Darla Wanitschke

Customer Success

Darla Wanitschke, director of customer success, joined TELCOR in January 2010. Her keen insights and strategic approach have revolutionized revenue cycle efficiencies for a diverse range of labs. Darla has also served as a director of revenue cycle management for two molecular diagnostic labs, showcasing her versatility and depth of expertise in the laboratory space.

Ann Lambrix

Vice President
RCM Solutions
Lighthouse Lab Services

Ann Lambrix, vice president of RCM solutions at Lighthouse Lab Services, has almost 20 years' experience in healthcare billing. She's developed provider payment guidelines for third-party administrators, managed an audit team and identified significant savings, and more. Ann holds a Master of Health and Hospital Law from Seaton Hall University and a Bachelor of Business Administration and Management from Heidelberg University.

Who should attend?

  • Laboratory Administrators
  • Laboratory Directors
  • Laboratory leaders responsible for market access, finance, billing, and revenue cycle management

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