From the emergency department (ED) to physician offices and multiple clinics in the community and region, patient specimens can travel great distances before reaching the lab. However, labs and hospitals struggle to handle their in-house courier operations efficiently, effectively, and safely.
Incidents of lost or missing laboratory test samples carry heavy consequences. Yet, many laboratories find that accountability, reconciliation, and tracking persist as issues.
This white paper will be useful for laboratory directors, lab managers, courier managers, logistics managers, and outreach managers—whether in hospital-based laboratories or independent medical laboratories working as outreach labs—who employ and manage couriers in-house.
