60-Minute Webinar Sponsored By

Denied claims remain a persistent challenge for laboratories, which process a high volume of claims daily, making efficient revenue cycle management crucial. Frequent denials disrupt cash flow and place a significant strain on operational efficiency. However, AI-powered denials and appeals management is transforming the revenue cycle by identifying denial patterns, codifying automated fixes, and streamlining the submission process to ensure timely reimbursement for services rendered.
This webinar will explore how AI and automation can proactively predict and prevent denials, optimize claim accuracy, and accelerate appeals — helping laboratories recover revenue faster, manage operational costs and decrease administrative burdens. Join us to discover how AI-driven workflows can enhance efficiency, reduce errors, and maximize reimbursements in laboratory RCM.
Join us on Wednesday, April 9, 2025, at 1:00pm EST, to discover how AI-driven workflows can enhance efficiency, reduce errors, and maximize reimbursements in laboratory RCM.
What You'll Learn
- Understand the Role of AI in Denials Management – Learn how AI-powered technology solutions can identify denial trends, automate root cause analysis, and proactively predict and prevent future claim denials in laboratory revenue cycle management.
- Explore Automation’s Impact on Appeals and Reimbursement – Discover how AI-driven workflows can streamline the appeals process, reduce labor-intensive manual processes, increase efficiency and accuracy by fixing multiple claims in bulk, and accelerate reimbursement timelines for denied claims.
- Implement AI Strategies to Optimize Revenue Recovery – Gain actionable insights on integrating AI and automation into your laboratory’s RCM processes to minimize denials, improve claim accuracy, increase one-touch fix rate, and reduce time to collect insurance aged receivables.
- Explore Real-World Applications of AI & Automation – Examine real-world case studies of organizations successfully leveraging SYNERGEN Health’s automation, large language models and AI-powered denials and appeals management solutions to streamline workflows, reduce denials, manage operational costs, and enhance revenue recovery.

Expert Panel
Mel Gunawardena
Co-Founder & Managing Partner
SYNERGEN Health
Mel Gunawardena is the Co-Founder and Managing Partner of SYNERGEN Health. Mel launched, SYNERGEN Health, a leading technology-enabled revenue cycle management company in 2011 that has grown to over 1,300 staff. SYNERGEN is recognized by Gartner Research and KLAS as one of the most transformational technology companies and has made the Inc. 5000 list 7 years in a row. Prior to SYNERGEN, he successfully founded and sold another RCM company and has worked in senior management positions at several Fortune 100 companies. Mel earned a Sloan Executive MBA from London Business School and a B.S. in Electrical Engineering from Southern Methodist University.
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